As we all know, we have ushered the busiest season of the year. Over the next few months, Christmas, New Year, and Chinese New Year will come, and most of our customers have begun to prepare their stock for the holiday promotions.
Based on our experience in previous years, our orders will increase more than three times than the normal in the next few months, and our production cycle will be extended. Although our factory is on a full production, but some products may still in short supply.
So we are here to mention our dear customers:
1. Some hot products, please be sure to prepare enough inventory in advance.
2. Normally, our processing time is about 2-3 working days, but in the next few months may be extended to 4-7 working days, we will do our best to ship your packages ASAP, so please budget your time, and place the order in advance.
Special reminder: please submit correct shipping address and contact number. If you submit incorrect address and contact number, may cause your package can’t be delivered, or be destroyed. We are not responsible for this.
How long will it take to receive the order?
The order processing time 2-7 working days + the shipping method you chose. (For example, if you chose the shipping way for 3-5 days, then you will receive your order within 5-12 working days.)
We recommend you choose DHL or FedEx IP.
3. Some orders may be shipped separately, and about the situation of out of stock, you can log in to your account to check the details of your order, and all the tracking information, also include the refund situation of the out of stock products.
Please be sure to register an account on our website before you place an order.
If you have any questions, please don’t hesitate to contact us.
4. If you want to receive your order before Christmas, then please place the order before Dec.12.
5. From Jan 1 to 3, 2018, we will have a three days holiday. If you place orders during this time, we will start to process your orders after Jan 4.
6. Chinese New Year Holiday: Feb 10 - Feb 26, 2018. During this period we will not produce and non-delivery, all orders will begin process after Feb 26.
New Year's orders processing time will extend to 2-10 working days. Our production will be slow after New Year ends, so please be sure to prepare the inventory.
Wish your business is thriving!